To all the dear members of Intiland’s extended family,
The people of Indonesia, and the world, are currently facing an unprecedented state of emergency due to the spread of Coronavirus (COVID-19), which is increasingly widespread and has become a global pandemic. Faced with this alarming situation, I wanted to address you personally and, at the same time, share some information about important steps we are taking to ensure your comfort, security and safety, which remain our highest priority.
I want to emphasize that we are taking this emergency situation very seriously. We are committed to making every effort and mobilizing all our resources to ensure your safety in the properties that we develop. Since mid-March 2020, we have implemented policies and protocols to prevent the spread of Covid-19 in all of our projects, offices, housing, apartments and all of our properties. The implementation of this emergency protocol is designed to protect and help to create a sense of security for you and your family, as our extended family.
We have also activated the Covid-19 Dissemination Prevention Task Force to ensure that emergency policies and protocols are properly implemented in all Intiland projects and properties. This task force is responsible for monitoring the situation and ensuring that you are protected during this outbreak.
In the last two weeks, we have carried out a series of preventive efforts in order to help break the chain of dissemination of Covid-19. We carry out these actions, we monitor them, and we will continue to seriously evaluate their impact.
Some of our measures include:
Improving the quality and frequency of cleaning and disinfection in public areas throughout our property, including lobbies, elevators, door handles, toilets, parks and children’s play areas.
Implementing a social distancing policy to provide a safe distance between people throughout all office buildings and apartments, including lobby areas, elevators, meeting & function rooms, canteens, and restaurants throughout our properties.
Providing hand sanitizers and masks in the lobby areas of offices, apartments, marketing galleries and projects.
Checking body temperature at the entrances of all office buildings and apartments.
Putting all public activities on hold and limiting the frequency of face-to-face meetings.
Intensive coordination with the nearest health providers or hospitals around our projects and properties.
I understand that implementing these Covid-19 preventive protocols can sometimes cause inconvenience. However, this is an important step that we must take in order to create a safe environment and help protect you and your family from this pandemic. For that reason, I would like to sincerely express my gratitude for your trust so far.
I realize that, considering the current emergency situation and the government’s call to reduce mobility and activities, visiting our offices, projects and marketing galleries requires careful consideration. However, I want to assure you that in the current conditions, we remain committed to providing the best service and will ensure that all operational services are running as usual.
Operations in the office and on the project aite are running as usual, but with special arrangements. We continue to operate our marketing office services by adjusting schedules for sales and marketing personnel, ensuring clean and safe office areas, as well as managing the number of guest visits in each time period.
We also ask our partners, such as contractors, suppliers, and property agents, to follow or adjust to the protocols that we are currently implementing.
In the end, we must face this situation together. I believe that by moving through this together, helping each other, and caring for each other, we will become stronger and better able to get through any challenges.
Thank you and wishing you health and success always.
Hendro S. Gondokusumo
President Director & CEO
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